Last updated August 2026.
IT Guardian respects your privacy. This policy explains what personal information we collect, why we collect it, and how we handle it.
When you contact us, request a quote or become a client we collect the details you give us: your name, business name, email address, phone number and the information you include in your enquiry.
When you use our website we may collect standard technical information such as your IP address, browser type and the pages you visit.
We use your information to respond to your enquiry, provide and support the services you have asked for, send service notices, and meet our legal and billing obligations. We do not sell your personal information.
We share information only where it is needed to deliver a service — for example with a carrier when provisioning an internet or phone service, or with a software vendor whose product we manage on your behalf — and where we are required to by law.
We store information on systems protected by access controls, encryption in transit, and monitoring. We keep records for as long as we need them for the purpose they were collected and for any period required by law.
You can ask us what personal information we hold about you, ask us to correct it, or make a complaint about how we have handled it. Email support@itguardian.com.au or call 1300 00 48 48 and we will respond promptly.
Get in touch today and see how we can help your business achieve more.